FAQs

What size is the fabric? 

Each cut of fabric is approximately 9x14in which is large enough to fit up to a 30oz tumbler or a combination of smaller cuts (ie., 2 split tumblers, 1 skinny tumbler and 1 split tumbler etc)

Will cuts be continuous if I order more than 1?

As often as possible, I try to keep cuts continuous in groups of 2 or 4. Retail fabrics (which are listed here) are sometimes precut and continuous cuts are not guaranteed. If a fat half (FH) is ordered in preorder, it will be a continuous 8 cuts measuring approximately 28x36in

Are the fabrics in stock?

All fabric that is not under the pre-order tab is in stock. Please make sure to note that if the fabric says "pre-order" it will not be in for several weeks. Please DO NOT combine pre-order and retail fabrics.

Where are you located?

We are located in Sudbury, Ontario. If looking to do local pick up, please message me to arrange a date/time and the address will be provided. 

I don't live in Canada, can I still order?

Yes! We now offer shipping to the US as well as throughout Canada. 

What are shipping turn around times for in stock fabric? 

We strive to have retail orders shipped out within 5 business days. Due to the current situation with Canada Post, shipping times from the carrier cannot be guaranteed. 

Please ensure that you are shipping to a secure location. We are not responsible for stolen packages or replacing shipments for packages shown as delivered. Please note that choosing lettermail as your shipping option does not come with a tracking number or insurance and due to the limited availability of the fabrics, cannot be replaced/refunded - lettermail shipping is at the buyer's risk. 

We are not responsible for incorrect addresses being entered during checkout. The buyer is responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees. 

How do I contact you or ask a question?

Please feel free to join our Facebook group - Fabric Tumblers Canada. We are very lucky to have a wonderful community full of very helpful people. You are also able to message myself in the group (Jaime) or send an email to info@fabrictumblers.ca

Please note: I am a full time RN and mom of 2 therefore responses may take up to 3 business days. 

An item is listed as "sold out" - will it be back in stock soon?

Unfortunately due to the limited availability and the custom nature of most fabrics, most of them are offered as a "one and done". Occasionally we will be able to restock favourites but it is a very rare occasion. We also like to keep things new and fresh and some of the suppliers do not offer reruns of their fabric prints. Feel free to reach out if there is something that you are looking for!

Refunds/Returns

We do not accept returns, exchanges, cancellations or refunds. With that being said, if there is an issue with your order please do not hesitate to reach out. If an error has been made on my part, I will definitely work to correct it Please note that colours may vary based on computer screen setting and scale may vary slightly on reruns of products (the blue ruler shown in the images is a 12in ruler). The image that you see may not be the exact cut that you receive as the print on the fabric can vary from cut to cut (ie, you may see an image with a moose in the middle of the cut, but you may receive a piece that has the moose on the side)